WINNER: Best Enterprise Virtual Waiting Room Supplier

Contact Us

We love talking about our invention! If you have a question about Queue-Fair, go ahead and ask. For us it's all about helping people, with the same honesty, fairness and integrity that you'll find in all our solutions.

If you are an existing customer in need of support, call us on +44 333 5432 108 for the fastest possible response time.

Otherwise, the best way to get in contact with us is with this form, which submits a ticket to our 24/7 helpdesk. Your message will be forwarded to the right person from there, and we will aim to respond within one business day.






Send

More ways to connect
+44 (0)333 543 2108
FacebookFacebook
TwitterTwitter
Register for a free trial
LinkedIn LinkedIn

Need Queue-Fair TODAY? It's best to call us right away on +44 333 5432 108 and we'll get you up and running immediately.


Looking for a quote or our pricing? Want to find out more about our pay-as-you-go and flat rate plans? Get a Quote

Want an answer to our technical question, or find out more about how Queue-Fair works? Get the Guide

Want to do a proof of concept or test integration? Free Trial

Want a guided tour of Queue-Fair features with one of our traffic management experts, to discuss your requirements and commercial details? Book Demo

Looking for more information about us and our company? About Us

Looking for information about our commitment to your privacy, and how we do - and do NOT - use data? Privacy Policy

Frequently Asked Questions

You can contact Queue-Fair’s support team for assistance with the Virtual Waiting Room solution through several convenient channels. The quickest way is to email us - a dedicated support representative will respond to your inquiry as soon as possible, typically within a few hours during business days. For urgent issues, you can also reach out via the live chat feature available on the Queue-Fair website, which connects you directly with a support specialist for real-time help, or call our 24 hour helpline for immediate support for on-the-day needs.

If you are preparing for an event, launch, ticket sale, registration period, or other high-demand moment, it is worth mentioning that in your message. Queue-Fair is built to help organizations get protected quickly, and many customers can add the service with a single line of code in about five minutes. There is also a Free Queue option, so even enterprise organizations that need a rapid evaluation can move fast without waiting for a lengthy setup process.

In addition to email and live chat, the Queue-Fair website provides contact forms and other options for discussing technical, commercial, or deployment questions. Whether you need help with onboarding, configuration, branding, traffic rules, or an urgent surge event, the support team can guide you toward the fastest and most suitable implementation path.

Queue-Fair’s specialists are knowledgeable about all aspects of their Virtual Waiting Room solution, including technical integration, customization options, pricing, and best practices. Regardless of the method you choose, you can expect a prompt and professional response tailored to your needs. For the most efficient service, be sure to include relevant details about your organization and your specific requirements when making your inquiry.

The best way to reach Queue-Fair’s specialists for inquiries about their Virtual Waiting Room services is to use the contact options provided on this webste. You can fill out the online contact form with your details and specific questions, ensuring that your inquiry is directed to the appropriate team member. This method is recommended for both general questions and detailed requests, as it allows you to provide context and receive a tailored response.

Alternatively, you can email Queue-Fair directly if you prefer a more traditional support channel, or use live chat when available for a faster conversation. Call our 24 hour helpline if you need help right away. Enterprise organizations often use the initial contact to outline their traffic profile, launch window, site architecture, and urgency, because that helps Queue-Fair recommend the quickest route to go live. In many cases, that route is remarkably simple: a single line of code, about five minutes to deploy, and a Free Queue option that lets teams get started without delay.

If your inquiry relates to a specific event or anticipated traffic spike, include as much detail as possible so the specialists can advise on capacity planning, branding, integration, and best practice. That way, the conversation becomes less about a generic product enquiry and more about how to protect your site or app quickly and professionally.

You can find the contact details to speak directly with a Queue-Fair representative regarding the Virtual Waiting Room platform on this page, where you will find multiple ways to get in touch, including our 24 hour helpline for immedate support, email addresses, and a web form for direct inquiries. The website typically provides a dedicated support email for technical or platform-related questions, as well as a general information address for broader inquiries.

For urgent demand-management needs, it makes sense to contact Queue-Fair as soon as you know a spike may be coming. Many organizations are pleasantly surprised by how quickly the platform can be put in place: often with a single line of code in about five minutes, and with a Free Queue available for immediate evaluation. We frequently help sites that have already crashed because they didn't have Queue-Fair get back up and running immediately. That is particularly valuable for enterprise-level organizations that cannot afford website downtime, poor customer experience, or brand damage during a major campaign or onsale.

For urgent assistance, our live chat on the website or 24 hour helpline are the best way to get in touch, as then we can help you immediately. Whether you need commercial information, technical guidance, or help getting a queue live quickly, the contact page is the best starting point for speaking directly with the right Queue-Fair representative.

Free training & 24 Hour Helpline

GDPR and WCAG 2.2 Compliant

100% uptime the last 12 months

About Queue-Fair

Invented and originally patented in 2004, Queue-Fair is the original Virtual Waiting Room, providing online queue management for busy websites and apps.

Our Services

Useful Links

Contact Info

24 Hour Support Helpline

0333 5432 108 UK
+44 203 6422 994 Intl

Email

botblocker@blah.com

Address

86-90 Paul Street, London EC2A 4NE

© 2026 TFQPL Log In Your Privacy Terms