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Ticketing Onsales

Selling a sell-out event has its own set of challenges, and the problems with web traffic peaks often start before the ticketing system comes into play. If fans know what time the ticket onsale starts, they’ll come to your site early and hit Refresh, Refresh, Refresh to be the first to grab the good seats before they sell out..


Ticketing platforms and event ticketing systems are user friendly and used across various industries and departments to manage events ranging from concerts to festivals, ensuring smooth ticket sales, efficient event management, and comprehensive services.

Just a few hundred people doing that can generate tens of thousands of requests per minute and take down your webserver or eCommerce system - but not with Queue-Fair. With the right ticketing platform and services , organizers can save money and pass on ticketing fees to buyers, making it easier to manage costs and maximize budgets. Scalpers and bots can also take advantage of unprotected systems, buying more tickets than you consider fair use and damaging fan trust.

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Queue-Fair helps you sell all the seats in one day

Our PreSale page holds visitors before your tickets go on sale, so no more Refresh Refresh Refresh on your pages. The PreSale page also removes advantage for scalpers and bots. When the queue opens at the allotted time, everyone has an equal chance of being near the front of the queue - they all came first - and then it's first-come, first-served for everyone who arrives after too.

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Introduction to Event Ticketing

Event ticketing is at the heart of the modern events industry, providing organizers with the ability to sell tickets online and efficiently manage every aspect of their events at an affordable cost . As the demand for live experiences grows, the process of ticket sales has evolved to meet the needs of both organizers and attendees. Today, digital ticketing platforms make it easier than ever to reach a broad audience, streamline the ticketing process, and ensure that every ticket sold contributes to a successful event. However, even with these advancements, high-demand events present unique challenges—organizers must be prepared to manage large volumes of attendees, handle surges in ticket sales, and deliver a seamless experience from the moment tickets go on sale.

The evolution of ticket sales and the challenges of high-demand events

The journey from traditional box office sales to sophisticated online ticketing platforms has revolutionized the way business is managed and attended. Organizers now have access to advanced tools and ticketing software that are user friendly and llow them to sell tickets, manage attendees, and monitor sales in real time. These features help streamline the entire process, making it easier to handle everything from small gatherings to major festivals. Yet, when it comes to high-demand events, the stakes are higher—organizers must ensure their systems can handle sudden spikes in traffic, address concerns about overselling, and provide a fair experience for every attendee. Leveraging the right tools and features as a team is key to managing these challenges and ensuring that every event runs smoothly from start to finish.

Benefits of Selling Tickets Online

Selling tickets online has become a cornerstone of effective event management, offering a host of benefits for both organizers and attendees. Digital ticketing platforms and helpful software provide a user-friendly experience, allowing attendees to purchase tickets from anywhere, at any time. For organizers, these platforms make it easy to manage ticket sales and associated fees , monitor attendance, and access valuable event data. The ability to track sales and analyze attendee behavior helps organizers make informed decisions, optimize their marketing strategies, and ultimately deliver more successful events. With online ticket sales, the entire process is streamlined, saving time and resources while enhancing the overall experience for everyone involved.

Why digital ticketing is essential for modern events

In today’s fast-paced world, digital ticketing is essential for any event looking to attract and engage attendees. Online ticketing platforms offer a secure and efficient way to manage ticket sales, reducing the risk of lost or counterfeit tickets and ensuring that every transaction is tracked and accounted for. Organizers benefit from real-time data and analytics, which provide insights into sales trends and attendee preferences, allowing them to answer questions more effectively . This information is invaluable for planning future events and maximizing revenue. For attendees, the convenience of purchasing tickets online and receiving instant confirmation makes the process hassle-free, allowing them to contact support easily if needed . By embracing digital ticketing, organizers can manage their events more effectively and provide a superior experience for their audience.


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How to handle high demand for free ticketed events

When hosting free events, managing high demand for tickets requires a thoughtful approach. Organizers can implement strategies such as setting ticket limits per person, utilizing ticketing software to automate ticket distribution, and introducing waitlist systems to ensure fair access and sign up more attendee . Promoting the event through social media and targeted email campaigns can help drive registrations and connect with attendees, making it a lot easier to keep them informed. Advanced ticketing platforms offer features like real-time analytics, ticket scanning, and customizable registration forms, allowing organizers to customize, streamline the ticketing process and enhance the attendee experience. By combining these tools and strategies, organizers can effectively manage demand, prevent overcrowding, and ensure their free events are both successful and enjoyable for all.

The Queue-Fair experience is transparent for the fans, who can see it’s fair with Queue-Fair’s unique synchronized People Ahead counter that shows them all their place in line and ticks down one queue position at a time as fans are passed from the front of the queue to your site. This means fans can always see both that the queue from our company is moving, and also that it’s moving fairly when they compare notes - which they will. Unlike queues from other providers, Queue-Fair queues only ever move forward, not backwards - and that’s guaranteed. No-one ever forms the perception that they’ve lost their place in a Queue-Fair queue - just one of the many reasons why Queue-Fair is the highest rated Virtual Waiting Room provider on G2. Fans can also access a central help center for helpful information and support whenever they need assistance.

You can choose whether to protect your whole site, specific event pages, or the transaction bottlenecks within your ticketing purchase flow. With Dynamic Queue Pages, only from Queue-Fair, you can dynamically show event-specific or visitor-specific content to each visitor even if they are all in the same queue. Why not add a video of the artist or fan chat button to keep your fans entertained while they wait? With complete control of the HTML of your queue pages, you can customize and fulfil the vision of your imagination. Organizers can easily export queue data and reports for integration with third-party applications, and the process of submitting and tracking support requests is streamlined, with confirmation provided when tickets are submitted.

Why accuracy matters for ticket onsales

Our Queue AI is the most accurate in the business, giving you the exact number of visitors to your site that you want each and every minute. It’s this accuracy that means the load on your payment and inventory systems is rock steady - meaning you can serve fans faster, and they will queue for hours less time, which is key to enhancing user satisfaction . Our live reporting tools and ticketing software with instant-response settings mean that you can monitor and control the traffic to your site in real time too. You can easily generate detailed reports and manage your funds efficiently, ensuring you always have access to the financial data and resources you need.

When you’re down to the last few tickets, you can slow the queue right down to ensure you don’t oversell and under-deliver, ultimately leading to a better price for your loyal fans . If you’re waiting for that last ticket to clear from an abandoning basket, our unique Admit One button means the fan at the front of the line can snap it up when you are ready, ensuring that no opportunity is left uncovered. Organizers can access their account at any time to track ticket sales and prepare for the release of new ticket batches, making event management seamless.

Selling out in one day means event organizers and artists have the security of knowing that the ticket revenue for each show has been fully gathered, making the process completely free of worries . That means they - and you - don’t have to worry about the price of success or whether every detail is covered regarding the failure of staged ticket releases as they spend to prepare each show.

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How a Queue-Fair Virtual Waiting Room helps your ticket onsale

Using Queue-Fair for your ticketing site or mobile app benefits your entire team :

  • Artists and promoters, who can sell out an event in one day
  • The fans who can see the process is fair, equitable and transparent
  • Prevents touts and bots from buying tickets while genuine fan demand remains strong
  • Use a Direct Link or Network-Edge Adapter to ensure visitors are queued before they even reach your site
  • Full control of the HTML of your Queue Pages and included asset CDN hosting mean you can completely brand and customize the fan experience for each artist or event
  • The system can assist organizers and users by allowing you to set ticket priority and follow best practices for managing ticket flow and support.
  • For example, when a ticket's priority is set to high, the system can automatically trigger notifications or escalate the issue to ensure timely resolution.

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