Virtual Waiting Room from Queue-Fair

We're Suing Queue-it for Patent Infringement

Queue-Fair is protected by fully granted patents in the UK and worldwide. We have served claims in the High Court for patent infringement against Queue-it seeking damages and an injunction. In most countries it is against the law to buy, sell, make, import, make available or use a patented process without the proprietor's permission.

You can read our press release, and compare our patent with Queue-it's failed patent application, which was rejected as neither novel nor inventive over our patent. You can also visit Queue-it's demonstration site, click the "SW4" image and use Inspect Element and the Network tab in your browser to check for yourself that Queue-it does perform all of the steps of our independent granted process Claim.

We are the only company in the world licenced to provide fair online Virtual Waiting Room technology by the original inventor. Affected Queue-it customers are warmly welcomed to get in contact with us right away. We will be delighted to offer you a 25% discount on any competitor quote.

Update: Queue-it have removed the queue from the "SW4" image on their demo site Ticketania.com but you can still check for yourself that Queue-it does perform all the steps of our independent granted process Claim by clicking on the other images that appear there. We will let you know if they conceal it entirely. They have also removed their customer list from their website. We are producing a Fact Check media pack with screenshots from our saved copy.

Update: Queue-it have removed their demonstration site Ticketania.com entirely, which responds with 503 Service Temporarily Unavailable at the time of writing. We may post a video of Queue-it in action so you can check for yourself that Queue-it does perfom all the steps of our independent granted process Claim - we're just running it by legal first.

Can traffic peaks cause problems for your website?

Even the world's biggest companies get overwhelmed by peaks in demand, particularly sudden peaks. Systems architects make decisions based on expected demand and usual traffic rates. It is usually not possible to scale the tech serving your site on demand. All webservers have limits.

86% of enterprises report downtime costs of > $300,000 per hour
(Source: Statista)
53% of mobile website visitors will leave a page if they don't see a response within just 3 seconds
(Source: Google)
Over 3 Hours
the average duration of a downtime incident
(Source: IT Process Institute)

The Queue-Fair Virtual Waiting Room lets you manage sudden website traffic surges

When your site has more visitors than it can handle gracefully, the excess visitors are automatically sent away from your weservers to a branded online queue that we supply. Visitors are sent back to your site in first-come, first-served order at a rate that you control. This means that visitors to your site get the responsive experience that they are looking for, even when you are really busy.