How do virtual waiting rooms work?
A deep dive into how virtual waiting rooms and queue management systems work to prevent system overloads and crashes; Know from Queue Fair Experts.
Our patented virtual waiting room software as a solution service works flawlessly to simplify your life. Each Virtual Waiting Room has a capacity threshold for active users that you specify. When traffic on your website exceeds that threshold, our virtual waiting room software kicks in automatically. Surplus fans or visitors are then fairly queued and returned to your site in a first come, first served order, while the Virtual Waiting Room keeps track of their progress. This helps to maintain website access and responsiveness and avoid website crashes during peak traffic periods simply by redirecting website visitors. Better still, you'll provide them with the transparency and fairness they deserve. It's that simple. Try Queue-Fair's Virtual Waiting Room today and take control of your app and website traffic.
Websites, apps and web services are provisioned with a specific capacity threshold in mind, but when the number of simultaneous users exceeds the capacity threshold, pages become slow or fail to serve at all. All webservers have limits on the number of website visitors they can handle, server scaling and auto-scaling is often technically too challenging, expensive and cannot respond quickly enough to handle sudden spikes in active users, or is not needed to stay online all year round.
That's where our virtual waiting rooms come in. By queuing excess website visitors and passing them back to your site in a steady, first come, first served order, our virtual waiting room helps maintain website responsiveness and avoid crashes during high demand situations. Try Queue-Fair today and see the difference for yourself.
Look no further than Queue-Fair's virtual waiting room software. Our solution is the most secure and accurate on the market, allowing you to maintain optimal transaction rates without the risk of website crashes, slow page load wait times, or frustrated fans and visitors.
Our system provides a fair access solution for everyone to access popular events or products by implementing a virtual queue that assigns a randomised queue number to users who arrive before the sale begins (arriving early visitors), so everyone has an equal chance of being at the front of the queue. This ensures that scalpers and touts can't gain an advantage by arriving early, and that your genuine fans are given the equal chance access they expect to buy tickets to your event or purchase product when the sale begins. Once the queue has opened, it's fair first in first out order for everyone who then arrives.
Even during unexpected traffic spikes, our virtual waiting room helps you manage traffic inflow and avoid downtime costs of losing visitors. Queue-Fair is also the only Virtual Waiting Room solution that smooths momentary peaks into troughs for optimum performance when you are close to your max capacity. By identifying high-traffic hotspots in your traffic flow patterns, you benefit from informed decisions about server scaling without losing your revenue from visitors or incurring unnecessary downtime costs yourself.
Don't let website crashes or slow page load times tarnish your reputation. With Queue-Fair's virtual waiting room, your visitors will be able to see that their requests are being handled swiftly and fairly by our waiting rooms, with their own estimated wait time and with unrivalled responsiveness of your websites and apps. Our secure signature for all visitors arriving from the virtual line ensures that customers can only purchase once per queue position, and that malicious bots are denied access.
Best of all, you can get started for free with unlimited capacity. Let Queue-Fair help you sell more effectively and provide a better customer experience for your visitors today.
When managing peak traffic during ticket sales or high-demand events, having a virtual waiting room process is crucial to provide your customers with a smooth and fair customer experience, for your customers, especially when the sale begins. Rather than seeing blank pages or experiencing slow loading times, visitors will be queued fairly and orderly, allowing them to wait patiently for their turn to access your site in the virtual line, with their own estimated wait time and without the dreaded refresh-refresh-refresh that kills your servers. They can stay online or go away from the queue and come back - everyone's place is saved in our first in first out virtual queues.
Queue-Fair's virtual waiting room is not only an effective solution, but also highly secure for all high demand situations. With a unique and unsharable signature for each visitor, we can ensure that malicious bots or scalpers cannot bypass the queue and buy tickets multiple times, leaving more room for genuine fans. Additionally, we can only allow one purchase per customer by deleting queue positions after each completed order, so fans must queue up again if they want to purchase more tickets.
Our Join Token system also ensures that each customer only receives access to one queue position in the ticket virtual waiting room, regardless of how many browsers or devices they use, giving you control over everyone having a fair chance to access your event. With advanced filters to prevent bots and malicious users, Queue-Fair's virtual waiting room is the most secure and effective solution for handling high traffic during ticket sales and other high demand situations.
Products Going On Sale
Handle every sale confidently, gracefully and with ease, no matter how many people come to buy.
Marketing Campaigns
Protect your site and app from expected downtime and unexpected spikes and peaks - control traffic from marketing drives and control traffic from influencer tweets.
High Demand Ticket Sales
Ensure fan fairness with our secure virtual waiting room solution.
Black Friday & Red Letter Days
Holiday sales and time-limited offers can place unique stresses on your system. Visitors who arrive that have been queued buy 20% more.
Offers and Promotions
A special offer that goes viral can result in a flood of visitors. People who have been queued buy more - 20% more according to our customers.
Handling Social Media Spikes
An unexpected influencer tweet can wreak havoc with your servers. Protect the vital first impression of your brand with Queue-Fair.
Registrations & Sign-Ups
You may only take registrations once a year - why stress out your tech and admin staff, when Queue-Fair lets you control the speed.
24 Hour Shielding
Queue-Fair's virtual waiting room provides 24-hour shielding for your website, app or web service. This means that it can handle both expected and unexpected traffic levels, as well as serve and protect websites and services against malicious bots, all day, every day.
The system continuously monitors the traffic trying to access to your site. It automatically activates the virtual waiting room the moment the peak traffic exceeds the capacity threshold, ensuring that your visitors won't experience long wait times or server errors. Additionally, our system turns on the moment you need it, rather than waiting for several minutes of high traffic. This means that your visitors remain unaffected affected by sudden spikes or unexpected spikes in traffic and will always have a smooth and fair customer experience when accessing your site.
Focused Fair Defence
With Queue-Fair, you can add a virtual waiting room waiting room to protect access to your entire site or just to specific pages, such as your product, event, checkout or payment pages, to manage traffic flow and ensure a smooth customer experience. This prevents bottlenecks and ensures that visitors to the rest of your site are not disrupted by heavy traffic, especially during peak times or your most popular events. They can access pages that are not busy without seeing a Queue Page. Using Queue-Fair's focused fair defence, you can ensure that your site stays up and running, even during unexpected traffic spikes in your peak traffic periods - all with a single line of code!
Safety when you need it
Got a ticket sale or online event that's opening at a particular time? Expect heavy traffic at launch time! Queue-Fair provides a pre-sale page to hold visitors away from your site until the sale starts, ensuring that visitors aren't stuck refreshing their browser in anticipation of access to the Add to Basket button. Once the event opens, visitors are queued fairly and sent to your site in a perfectly steady access stream at a speed you control. This ensures that your visitors have a smoother and fairer experience when purchasing tickets or accessing your site during the peak traffic times and periods.
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