How does a Virtual Waiting Room work?
A Virtual Waiting Room is a page that holds visitors away from a busy website, and feeds them back to the protected website at a rate it can handle while still maintaining responsiveness and performance. This means websites can handle unexpected or sudden peaks in traffic without crashes, and without having to waste energy powering additional servers when things are not busy, so it's green tech too when implemented well. Fair Virtual Waiting Rooms pass visitors back in First-Come, First-Served order. A good Virtual Waiting Room should also keep the visitor fully informed of their progress and remaining wait.
It's easy as 1,2,3...
Seasonal Peaks and Unexpected Surges
Queue-Fair only queues visitors to your website in a Virtual Waiting Room when needed, in order to prevent the flow rate exceeding the limit you specify. You can easily install the Queue-Fair Adapter on every page of your website to defend against sudden spikes 24 hours a day, 7 days a week, 365.25 days a year.
Queue-Fair gives you peace of mind that your website will not crash under high demand. The Adapter is always watching for increase in rates of demand and traffic levels, and automatically sends people to queue in the Virtual Waiting Room when it gets to be above the level you have specified.
We can also ensure that every user gets back from the Virtual Waiting Room to wherever he or she is expecting to go - you don't need to set up a separate queue for every page when just one Virtual Waiting Room for your whole site will do.
Queue across phones, tablets, laptops, desktops and even your call centre.
Our Virtual Waiting Room works brilliantly on all screen formats. Want a text sent to your users when they reach the front of the queue? No problem! Want callers to your phone line to have their place saved online? We can even do that too.
Your visitors have the comfort of knowing their place in the queue has been saved no matter what device they are using, and even if they switch devices while in the Virtual Waiting Room. If the wait is going to be long why not tell them to relax, have a cup of tea and come back when they are ready to be served; no-one loses their place in a Queue-Fair queue.
What about the tech?
The Queue-Fair Portal
Full Control at Your Fingertips