"When we opened COVID vaccinations to 16-29 year-olds in the Basque region of Spain, with just a day's notice, we turned to Queue-Fair for help, who quickly set us up with a fully branded Virtual Waiting Room. That afternoon, Queue-Fair fairly queued 450,000 people for us. Queue-Fair meant our system was able to accept the bookings at a rate it could handle, without overload. We're very grateful for the exceptional support from Queue-Fair, and we launched with great success. The queue worked perfectly, and helped us to overcome a punctual uncovered technical problem that otherwise would have ruined the campaign. Thank you very very much Queue-Fair for your offering! It’s much appreciated. Queue-Fair saved us!"Alejandro Lara, Website Project Manager, EJIE
"When we opened COVID vaccinations to 16-29 year-olds in the Basque region of Spain, with just a day's notice, we turned to Queue-Fair for help, who quickly set us up with a fully branded Virtual Waiting Room. That afternoon, Queue-Fair fairly queued 450,000 people for us. Queue-Fair meant our system was able to accept the bookings at a rate it could handle, without overload. We're very grateful for the exceptional support from Queue-Fair, and we launched with great success. The queue worked perfectly, and helped us to overcome a punctual uncovered technical problem that otherwise would have ruined the campaign. Thank you very very much Queue-Fair for your offering! It’s much appreciated. Queue-Fair saved us!"Alejandro Lara, Website Project Manager, EJIE ⯇Swipe⯈
"A big Thank You for turning our enquiry around so quickly. Emailed at 9pm Wednesday, received a fully branded Queue page ready to use at 11am Thursday. Simply brilliant! The dashboard and features are great - really intuitive, really clean and easy to use. We queued over 22,000 people for our product launch event at a cost that was extremely competitive. Thanks so much for everything! I'm really happy to give Queue-Fair a glowing testimonial and would recommend them to any business who needs a queue system for their event or promotion."Steve Keatley, Head of eCommerce, Beauty Works ⯇Swipe⯈
"The people at Queue-Fair went above and beyond to help us implement their queuing system within one day. With over 25,000 people in the queue, they helped us manage traffic during our high peaks. Queue-Fair does what it is meant to do; queue people at a competitive price. We are happy with the Queue-Fair system and will keep using it during future events."Raoul Van Workom, PrioTicket ⯇Swipe⯈
"Demand for our Totally Roarsome event was off the charts! I'm really pleased I reached out to Queue-Fair. You've been incredibly helpful. Above and beyond the call of duty. They got it all set up so quickly - a fully branded virtual waiting room in just a day, and the queue worked perfectly. Our booking system would have been completely overwhelmed without Queue-Fair. We had over 16,000 people in the queue. Can't believe the queue cost us less than £150! Thanks so much!"Mark Walsh, Totally Tickets ⯇Swipe⯈
"We run an online booking site for athletic events. We needed a solution that would help us cope with the load of lots of people trying to be the first to book. Queue-Fair's PreSale page held the load away from our servers before the bookings opened, and then placed people fairly into an online queue, feeding the visitors back to our site at the rate we chose. The solution and support is excellent, perfect for our needs and at an affordable cost too. We're delighted with the system and it's full of useful features, like the capability for people in the queue to switch devices without losing their place. Our visitors even tell us this is a good idea to control the traffic to our site. Having started with a specific event, we are now happily protecting our whole site with Queue-Fair."Phil Howard, CEO, BookItZone ⯇Swipe⯈
"Your software meant that everyone was held in a queue away from our server and allowed a gentle flow of buyers to pass through the system. It was great! Any online store which has a rush of customers would find this really useful. Thanks a million and keep up the good work!"Ans Guise, Glade Festival ⯇Swipe⯈
"We turned to Queue-Fair to help our popular booking service during peak times. It took the load off our servers as you would expect - that's its job. Queue-Fair has been great experience-wise and we're very happy - it's great customer service like this that makes all the difference. We'd happily turn around to other customers and tell them, "Use this system!" The Queue-Fair system is really flexible and I can see that it is working for us - at a great price too. I think it's a brilliant service - I can't praise it enough. My last two weekends have been the most relaxing ones I've had in months - Queue-Fair has completely de-stressed the situation for us. I'd even go so far as to say it has saved my mental health - it's fantastic!"Peter Bennett, Book My Party ⯇Swipe⯈
"After a rush of people all trying to buy tickets at the same time for one of our popular theatre shows, Queue-Fair stepped in with a fully branded Virtual Waiting Room to protect our servers. I'm very happy to have found them. I like it very much, the whole concept and the flexibility. Thank you, Queue-Fair!"Planet Art Theatre ⯇Swipe⯈
How does a Virtual Waiting Room work?
A Virtual Waiting Room is a page that holds visitors away from a busy website, and feeds them back to the protected website at a rate it can handle while still maintaining responsiveness and performance. This means websites can handle unexpected or sudden peaks in traffic without website crashes, and without having to waste energy powering additional servers when things are not busy, so it's green tech too when implemented well. Fair Virtual Waiting Rooms pass visitors back in First-Come, First-Served order. A good Virtual Waiting Room should also keep the visitor fully informed of their progress and remaining wait. There's nothing worse for your business than a crashed site.
It's easy as 1,2,3...
Seasonal Peaks and Unexpected Surges
Queue-Fair only queues visitors to your website in a Virtual Waiting Room when needed, in order to prevent the flow rate exceeding the limit you specify. You can easily install the Queue-Fair Adapter on every page of your website to defend against sudden spikes 24 hours a day, 7 days a week, 365.25 days a year.
Queue-Fair gives you peace of mind that your website will not crash under high demand. The Adapter is always watching for increase in rates of demand and traffic levels, and automatically sends people to queue in the Virtual Waiting Room when it gets to be above the level you have specified.
We can also ensure that every user gets back from the Virtual Waiting Room to wherever he or she is expecting to go - you don't need to set up a separate queue for every page when just one Virtual Waiting Room for your whole site will do.
Queue across phones, tablets, laptops, desktops and even your call centre.
Our Virtual Waiting Room works brilliantly on all screen formats. Want a text sent to your users when they reach the front of the queue? No problem! Want callers to your phone line to have their place saved online? We can even do that too.
Your visitors have the comfort of knowing their place in the queue has been saved no matter what device they are using, and even if they switch devices while in the Virtual Waiting Room. If the wait is going to be long why not tell them to relax, have a cup of tea and come back when they are ready to be served; no-one loses their place in a Queue-Fair queue.
What about the tech?
The Queue-Fair Portal
Full Control at Your Fingertips