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BritTech
Stop Your Website Falling Over.
Manage traffic peaks. Avoid website crashes from high demand. Treat your visitors with unrivalled fairness.
Queue-Fair is the original virtual waiting room for busy websites. When your site has more visitors than it can handle gracefully, the excess visitors are automatically sent away from your webservers to a branded online queue that we supply. Visitors are sent back to your site in first-come, first-served order at a rate that you control. This means that visitors to your site always get the responsive experience that they are looking for, even when you are really busy.
Queue-Fair is Patented Technology
You may have seen other sites claiming to be the "original virtual waiting room". Invented in 2004, Queue-Fair is protected by fully granted patents in the UK and worldwide. We have served claims in the High Court for patent infringement against Queue-it seeking damages and an injunction. In most countries it is against the law to sell, make, import, make available or use a patented process without the proprietor's permission.
You can read our press release, and compare our patent with Queue-it's failed patent application, which was rejected as neither novel nor inventive over our patent. You can also watch a video of Queue-it in action, to check for yourself that Queue-it does perform all of the steps of our independent granted process Claim.
We are the only company in the world licenced to provide fair online Virtual Waiting Room technology by the original inventor. Affected Queue-it customers are warmly welcomed to get in contact with us right away. We will be delighted to offer you a 25% discount on any competitor quote. If your business is closed due to COVID then Queue-Fair is FREE for you until you re-open.
Can traffic peaks cause problems for your website?
Even the world's biggest companies get overwhelmed by peaks in demand, particularly sudden peaks. Systems architects make decisions based on expected demand and usual traffic rates. It is usually not possible to scale the tech serving your site on demand. All webservers have limits.
- 86% of enterprises report downtime costs of > $300,000 per hour
(Source: Statista) - 53% of mobile website visitors will leave a page if they don't see a response within just 3 seconds
(Source: Google) - Over 3 Hours
the average duration of a downtime incident
(Source: IT Process Institute)
Keep selling, regardless how busy your site gets!
Make the sales that would be lost to overwhelmed servers
People who have been queued fairly in a Virtual Waiting Room are keener to buy
Your customers can see they have engaged with a fair process
Get service from the original inventor of the website Virtual Waiting Room
Safeguard your website from peaks, bots and also your company's ethical reputation
We don't offshore and pay UK tax on our profits as well as employment taxes
We keep our costs down and will beat any quote for website surge protection
Fully redundant server architecture hosted at secure Tier 3 providers
Increase your business revenue with customers who have been treated fairly
Protect genuine customers from touts and help those with poor internet connection
Hundreds of leading companies trust
our family of queue solutions
The original Virtual Waiting Room
Million
Countries
Years
Enhancing web performance for
"Your software meant that everyone was held in a queue away from our server and allowed a gentle flow of buyers to pass through the system. It was great! Any online store which has a rush of customers would find this really useful.
Thanks a million and keep up the good work!"
The power to regulate your traffic surges.
Get StartedQueue Enlightenment
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How do virtual waiting rooms actually work?
A deep dive into how virtual waiting rooms and queue management systems work to prevent system overloads and crashes; keeping your website running smoothly through peak traffic times and unexpected visitor surges.
The difference between a virtual waiting room and a virtual queue management system
What’s the difference between a virtual waiting room and a virtual queue management system? They appear to be interchangeable but are very different. We delve into the differences.
The psychology of waiting in line (or queuing if you’re British)
Waiting is frustrating! We look at the science behind waiting in a queue and how we can make it a more manageable and pleasing experience.
Why use a rate-based virtual waiting room?
Traditionally servers are provisioned to support a maximum number of concurrent users, and load is often defined this way. There is a problem with using this approach to run a queue for a website - a problem we solve with rates.