Stop Your Website Crashing
Manage traffic peaks. Avoid website crashes from high demand.
Treat your visitors with unrivalled fairness.
Queue-Fair is the original patented virtual waiting room for
busy websites.
When your site has more visitors than it can handle gracefully, the excess visitors are automatically sent away from your webservers to a branded online queue - it then sends visitors back to your site in first-come, first-served order at the rate that you desire.
By using the world's most accurate, highest quality, most powerful and best value Virtual Waiting Room platform, you ensure that your site can keep selling at its optimum transaction rate. Your site visitors and app users always get the responsive experience they require, even when you are really busy. They won't see a crashed site.

"Our website and services could not satisfy the peak demand of our offers. Queue-Fair saved our bacon! Straightforward to understand and easy to implement, with great support throughout the process. We can now run our campaigns reliably, confident that our website will cope."
Jem Marsh, Head of Engineering, Sun Apps and Sun Savers"Our website and services could not satisfy the peak demand of our offers. Queue-Fair saved our bacon! Straightforward to understand and easy to implement, with great support throughout the process. We can now run our campaigns reliably, confident that our website will cope."
Jem Marsh, Head of Engineering, Sun Apps and Sun Savers < Swipe >"When we opened COVID vaccinations to 16-29 year-olds in the Basque region of Spain, with just a day's notice, we turned to Queue-Fair for help, who quickly set us up with a fully branded Virtual Waiting Room. That afternoon, Queue-Fair fairly queued 450,000 people for us. Queue-Fair meant our system was able to accept the bookings at a rate it could handle, without overload. We're very grateful for the exceptional support from Queue-Fair, and we launched with great success. The queue worked perfectly, and helped us to overcome a punctual uncovered technical problem that otherwise would have ruined the campaign. Thank you very very much Queue-Fair for your offering! It’s much appreciated. Queue-Fair saved us!"
Alejandro Lara, Website Project Manager, EJIE < Swipe >"We work with some of the biggest brands out there and with that comes a large demand during sales and drops. We need a fair queuing platform to provide all customers with a fair and painless experience when engaging with our platform. Queue-Fair was not only very easy to implement - in a day! - and ran smoothly, but also the team understood our needs and were able to work with us to achieve our goals."
Douglas Dimola, CEO, Giglabs < Swipe >"Brilliant! We are very happy and satisified with Queue-Fair, it is wonderful to have this level of support. The service is working perfectly - we sold thousands of tickets in no time at all, and Queue-Fair helped us manage traffic during high peaks! We are recommending Queue-Fair to our service partners too. I am really happy!"
Lodovico Benvenuto, Founder, Clappit < Swipe >"A stress killer app! We knew there would be a rush of applications through a new eGovernment service we launched. We wanted to use the queue continuously for protection. Queue-Fair provided us with a branded Queue Page and easy-to-use tools to customise and manage our waiting room. Their support was excellent and a pleasure to speak with. Queue-Fair was continuously there for us and what is important for us is that we did get the service we needed. Thank you Queue-Fair!"
George Milis, Director & Innovations Manager, EUROCY Innovations < Swipe >"Queue-Fair is a Lifesaver! It was fast and simple to start working with them. Sooo fast and simple - 2 steps 1 day! Massive presale events used to make our site collapse, now people get into a virtual line - very efficient. I recommend Queue-Fair to others, without doubt!"
Gisella Galati, President & Cofounder, TicketShow < Swipe >"The people at Queue-Fair went above and beyond to help us implement their queuing system within one day. With over 25,000 people in the queue, they helped us manage traffic during our high peaks. Queue-Fair does what it is meant to do; queue people at a competitive price. We are happy with the Queue-Fair system and will keep using it during future events."
Raoul Van Workom, PrioTicket < Swipe >"Brilliant. I had a sleepless night worrying the website was going to crash again after the last time we tried to run our popular promotion without Queue-Fair. I'm so delighted to have found your solution. Thanks for your responsiveness - it is hugely appreciated that you got this set up for us in less than a day, and it worked perfectly. Awesome. Lovely stuff. Golden. Thanks again; this means the world to me. I'm going to sleep well tonight. Legendary."
Sam Hiscocks, Creative Director, Olly's Olly's < Swipe >"We turned to Queue-Fair to help our popular booking service during peak times. It took the load off our servers as you would expect - that's its job. Queue-Fair has been great experience-wise and we're very happy - it's great customer service like this that makes all the difference. We'd happily turn around to other customers and tell them, "Use this system!" The Queue-Fair system is really flexible and I can see that it is working for us - at a great price too. I think it's a brilliant service - I can't praise it enough. My last two weekends have been the most relaxing ones I've had in months - Queue-Fair has completely de-stressed the situation for us. I'd even go so far as to say it has saved my mental health - it's fantastic!"
Peter Bennett, Book My Party < Swipe >"Perfect service that helped us with our busiest time of year. They were a pleasure to doeal with, providing flexibility where we needed it and excellent support with fast response times. The service precisely fit our needs."
André Rahn, CMO, Wunschgutschein < Swipe >
Can traffic peaks cause problems for your website?
Even the world's biggest companies get overwhelmed by peaks in demand, particularly sudden peaks. Systems architects make decisions based on expected demand and usual traffic rates. It is usually not possible to scale the tech serving your site on demand to prevent a website crash. All webservers have limits, and when they are exceeded, your visitors experience a crashed site.
- 86% of enterprises report downtime costs of > $300,000 per hour
(Source: Statista) - 53% of mobile website visitors will leave a page if they don't see a response within just 3 seconds
(Source: Google) - Over 3 Hours
the average duration of a downtime or crashed site incident
(Source: IT Process Institute)
Keep selling, regardless how busy your site gets!

Make the sales that would be lost to overwhelmed servers

People who have been queued fairly in a Virtual Waiting Room are keener to buy

Your customers can see they have engaged with a fair process

Get service from the original inventor of the website Virtual Waiting Room

Safeguard your website from crashes, peaks, bots and also your company's ethical reputation

We don't offshore and pay UK tax on our profits as well as employment taxes

We keep our costs down and will beat any quote for website surge protection

Uses Google CDN for fast reliable asset, script and page loads from anywhere

Increase your business revenue with customers who have been treated fairly

Protect genuine customers from touts and help those with poor internet connection

High Availability Active/Active Master/Master architecture with Google Cloud
The original Virtual Waiting Room
Buy direct from the people who invented it.
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The power to regulate your traffic surges.
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How do virtual waiting rooms work?
A deep dive into how virtual waiting rooms and queue management systems work to prevent system overloads and crashes; Know from Queue Fair Experts.
An introduction to NFTs—and how to avoid the dreaded ‘NFT drop’ crash
How to stop your NFT website crashing with a Virtual Waiting Room
Virtual Waiting Rooms and Virtual Queue Management Systems Compared
What’s the difference between a virtual waiting room and a virtual queue management system? Let's delve into the differences.
The Psychology of waiting in line (queuing if you're British)
Waiting is frustrating! We look at the science behind waiting in a queue and how we can make it a more manageable and pleasing experience.
Why use a rate based Virtual Waiting Room?
When the users are visitors to websites, the webserver doesn’t know how many concurrent users it has at any moment in time. Why rate based virtual waiting room?
How to choose a virtual waiting room
Guide to how to identify and select the best virtual waiting room system solution for you and your website visitors or app users.
Virtual Waiting Rooms for eCommerce
Benefits of Virtual Waiting Rooms for eCommerce, what happens without traffic surge protection and how to find the best solution for your website or app.
The risks and opportunities of too much website traffic
What happens when you get too much traffic to your website, web pages or app? Read our guide on how to leverage traffic surges and maximise the benefit to your business.
How eCommerce businesses can get online virtual queuing right
Our guide to ensuring online virtual queuing for eCommerce is done right. Protect servers and maximise sales for both expected and unexpected traffic surges.
Virtual waiting rooms and online queuing for ticketing websites
Easing of lockdowns will open up pent-up demand for ticketing, making it even more vital to have a virtual waiting room solution. Here's how to get it right.
Types of online queuing systems for virtual waiting rooms
Our guide to the types of online queuing systems available to online sellers.
Why bigger is not always better.
How relying on big internet providers is not always the smart choice
How does too much traffic crash a website?
You’d like to think that the more traffic your marketing department can drive to your website or app, the better. But is there such a thing as ‘too much of a good thing’?
Preparing for another frantic festive season
What we learnt from Black Friday and how to control hefty traffic surges as we head for the busiest shopping season of the year