Virtual waiting rooms and online queuing for ticketing

Virtual waiting rooms and online queuing for ticketing websites

Easing of lockdowns will open up pent-up demand for ticketing, making it even more vital to have a virtual waiting room solution. Here's how to get it right.

Landing on a website and immediately feeling disappointed or confused isn't something any online vendor wants for their visitors.

Whether they face an error message, a frozen screen, or other glaring sign that the site has crashed, it's such a huge disappointment for the event or gig-hungry customer. If that wasn't bad enough, it could be financially crippling for so many of the businesses running these sites, those incapable of managing sudden surges of traffic and failing to assign tickets to those customers ready and willing to buy them.



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