Exploring the Future of Online Queues
Online queues are no longer just a digital waiting room—they're an opportunity to enhance customer experiences, manage demand, and maintain fairness in a virtual world. Dive into our articles to uncover insights, innovations, and strategies for deploying seamless, effective queuing systems that meet the challenges of today's digital landscape.
How do virtual waiting rooms work?
A deep dive into how virtual waiting rooms and queue management systems work to prevent system overloads and crashes; Know from Queue Fair Experts. Queue-Fair is the original standalone virtual waiting room. There are plenty of online queue systems out there; most are bundled in with software suites and packages—and often with items you don’t want or need. We believe that Queue-Fair is the unrivalled choice amongst all virtual queue solutions on the market today.…
Why use a rate based Virtual Waiting Room?
When the users are visitors to websites, the webserver doesn’t know how many concurrent users it has at any moment in time. Why rate based virtual waiting room? Rate-based or one-out, one-in? In a nutshell, the problem with the one-out, one-in approach is that when the users are visitors to e commerce websites, the webserver doesn’t know how many concurrent users it has at any moment in time. It's a showstopper. Here's why.…
An introduction to NFTs and how an NFT queue prevents the dreaded ‘NFT drop’ crash
How to stop your NFT website crashing with a Virtual Waiting Room. Our NFT queue is used by major brands to prevent crashes & reduce transaction costs. There's been a lot of talk about NFTs over the past year. They're all over the media, in the press, they're getting plenty of airplay, and it's no surprise seeing as the world's biggest brands, personalities, and businesses are getting in on the NFT action.…
Beating Sneaker Bots, Ticket Bots, Scalpers and Touts
It's a competitive world out there, and people are always trying to find ways to gain advantage. Here's how to protect your site from ticket bots with Queue-Fair when someone tries to cross the line. As far as your busy onsales are concerned, you might think the more orders the better, but you might also have a problem with certain individuals buying more of your product than you consider fair use. It's something responsible ticket issuers and retailers take very seriously.…
Why accuracy matters for a Virtual Waiting Room
Find out why accuracy is key for stable server load, minimising visitor wait times and maximising your sales. Without understanding how such complex queuing technology works, you'd be forgiven for thinking that monitoring how many people are using your website or app compared to how many you'd have to have to bring it all crashing down is child's play.…
The Psychology of waiting in line (queuing if you're British)
Waiting is frustrating! We look at the science behind waiting in a queue and how we can make it a more manageable and pleasing experience. Waiting is frustrating! We look at the science behind waiting in a queue and how we can make it a more manageable and pleasing experience.…
Scarcity Marketing Strategy and Examples
Find out what scarcity marketing is and how to use it to increase your sales. Plus: Examples of how to use the strategy to boost conversions. My granddad used to say, “If you tell people there’s a shortage of glass eyes, they’ll have sold out tomorrow.” Here's our guide on how to use scarcity marketing to increase your sales and transform your business.…
How does too much traffic crash a website?
You’d like to think that the more traffic your marketing team can drive to your website or app, the better. But is there such a thing as ‘too much of a good thing’? You’d like to think that the more traffic your marketing department can drive to your website or app, the better. But is there such a thing as ‘too much of a good thing’? Unfortunately, there can be when it comes to your web traffic and website crashes.…
Website Major Outages: How Queue-Fair Can Prevent Your Website from Crashing During High Traffic
Website Major Outages: How Queue-Fair Can Prevent Your Website from Crashing During High Traffic In today’s digital age, ensuring the smooth operation of your website during high traffic peaks is crucial. Queue-Fair offers a straightforward solution to prevent your site from crashing when demand surges, even amidst internet outages. Queue-Fair effectively manages traffic peaks for you.…
How to Handle Black Friday Traffic
Black Friday 2024. It’s almost time to open the digital gates and let the flood of bargain-hungry shoppers into your website, so they can snap up all the best black friday deals you can get out of the door. It’s quite possibly the most popular single shopping day on the calendar, with marketing for Black Friday and Cyber Monday hitting every platform imaginable earlier each year, with the offer of bigger and better value purchases than ever before.…
Virtual Waiting Rooms and Virtual Queue Management Systems Compared
What’s the difference between a virtual waiting room and a virtual queue management system? Let's delve into the differences. In our industry, there are several phrases bandied about that are often mistaken for each other, including online queue, virtual queue and virtual waiting room. They appear to be interchangeable without a hard and fast ruling for any of the terms or their combinations.…
How to choose a virtual waiting room
Guide to how to identify and select the best virtual waiting room system solution for you and your website visitors or app users. When it comes to choosing a virtual waiting room or visitor queue, there are plenty of considerations to take into account. Not all websites or businesses need the same requirements or applications from their virtual waiting rooms, so a one-size-fits-all attitude isn’t appropriate for most.…
Virtual Waiting Rooms for eCommerce - avoid ecommerce website crash
Benefits of Virtual Waiting Rooms for eCommerce, what happens without traffic surge protection and how to find the best solution for your website or app. More traffic = More sales. More sales = More profit. Simple huh? But what else does more traffic mean? There’ll be more pressure on your servers, leading to overloaded websites and apps, slow performance, and ultimately, crashing your e commerce site completely.…
The risks and opportunities of too much website traffic
What happens when you get too much traffic to your website or app? Read our guide on how to leverage traffic surges and maximise the benefit to your business. Vast and unpredictable visitor numbers to a website or specific web pages can come from a host of different avenues—and not all of them are due to the positive outcomes of your hard work.…
How eCommerce businesses can get online virtual queuing right
Our guide to ensuring online virtual queuing for eCommerce is done right. Protect servers and maximise sales for both expected and unexpected traffic surges. eCommerce has been one of the star players in the previous year’s pandemic. With so many urged to stay at home, whether that be to work, rest, or play, we turned from many of our traditional retail options to easier, contact-free alternatives.…
Virtual waiting rooms and online queuing for ticketing websites
Easing of lockdowns will open up pent-up demand for ticketing, making it even more vital to have a queue ticketing virtual waiting room solution. Here's how to get it right. Landing on a website and immediately feeling disappointed or confused isn't something any online vendor wants for their visitors.…
Types of online queuing systems for virtual waiting rooms
Our guide to the types of online queuing systems available to online sellers. Let's face it; not all queues are created equal. The items, experiences, or event tickets we buy online all have different values (both financial and emotional) and hold different levels of availability. Those elements dictate how we make our purchases, and how we perceive each waiting time when using any queue management system.…
Online Queuing Systems for Events and Attractions
From ReWork Consulting: a rare interview with Virtual Waiting Room inventor Matt King on how to choose an online queue for your busy attraction or event. For event organisers, the assurance that interest in your event will be so high that tickets will likely sell at lightning speed is a dream come true. Yet, for those managing the logistics of ticket sales high ticket demand can quickly morph from a dream into a logistical nightmare.…
Why bigger is not always better from an online queue SaaS
How relying on big internet providers is not always the smart choice Can you afford the financial losses and poor customer experience brought about by server outages and downtime? Imagine the horror you’d face if, one Monday morning, you turned up to unlock your high street store and someone had glued all of your locks together.…
Preparing for another frantic holiday season: how to cope with christmas website traffic
What we learnt from black friday and cyber monday and how to control hefty web traffic surges as we head for the busiest shopping season of the year On the first day of Christmas, my truelove sent to me: site crashes, lockouts, too much traffic to cope with, a terrible customer experience, and a massive loss of revenue.…
How Loyalty Programmes Can Transform Your Shopping Experience
Discover 10 loyalty and rewards programs that effectively enhance customer retention. Boost your business today—read the article for actionable insights! In today's competitive retail landscape, loyalty programmes have emerged as a transformative tool that can significantly enhance your shopping experience. These programmes are designed to reward customers for their continued patronage, offering an array of benefits that can range from discounts and exclusive access to special events, to personalised offers that cater to individual preferences.…
Understanding Ticket Bots: What They Are and Why They Matter
Explore how Ticket bots affect access to live events and fans' experiences. Understand the challenges and find ways to navigate this issue. In today's digital age, purchasing concert tickets has become a complex affair, largely due to the presence of Ticket bots. These automated programmes are designed to buy tickets in bulk the moment they become available, often leaving genuine fans empty-handed.…
Understanding Attrition: What is the Typical Drop-off Rate in Reward Programmes?
Discover the typical attrition percentage for reward programs and understand its impact on customer retention. Read the article for insights and strategies. Reward programmes are a popular way for businesses to foster customer loyalty and encourage repeat purchases. However, a common challenge faced by many organisations is understanding and managing the attrition rate within these schemes.…
The Evolution of Cyber Monday: Adapting to the Surge in Online Shopping
Discover how increased online shopping has reshaped Cyber Monday for shoppers, affecting deals, convenience, and the overall shopping experience. Cyber Monday, once a relatively niche event, has transformed dramatically alongside the rise of online shopping. With its origins rooted in providing consumers with an online shopping experience following the in-store chaos of Black Friday, Cyber Monday has burgeoned into a significant event in its own right.…
The Power of Partnerships: How Brand Collaborations Can Boost Your Business
Discover 25 brand collaborations that can transform your marketing strategy. Learn how to leverage partnerships for greater success. In today's competitive marketplace, the power of partnerships has emerged as a key strategy for business growth and brand enhancement. Brand collaborations offer a practical way for companies to reach new audiences, share resources, and create unique products or services that stand out.…
Mastering Urgency: How to Create Buzz for Your Clothing Drops Without the Jargon
Discover 10 powerful urgency marketing phrases that can drive sales and create a sense of immediacy. Read now to elevate your clothing brand's strategy! Creating a sense of scarcity and urgency around your clothing drops can be a game-changer for boosting sales and generating excitement without resorting to tired marketing buzzwords. The fashion industry thrives on anticipation and exclusivity, and tapping into these emotions can set your brand apart in a crowded marketplace.…
Black Friday by the Numbers: A Clear Look at Shopping Trends
Discover essential Black Friday stats for 2025 that every retailer should know. Prepare your strategy and maximize your holiday sales. As the calendar turns to late November, the shopping frenzy known as Black Friday takes centre stage, marking the beginning of the festive shopping season. Originally an American tradition, this retail phenomenon has now firmly established itself in the UK, with shoppers eagerly awaiting the deals and discounts that retailers promise.…
Understanding Load and Stress Testing: A Beginner's Guide to Software Testing
Explore essential concepts of load and stress testing in software development. Enhance your testing strategy and ensure optimal performance. In the realm of software development, ensuring that applications can handle the demands of their users is crucial. Load and load testing vs stress- testing are two key methods employed to assess how software performs under varying conditions.…
Understanding Queue FIFO: A Simple Guide for Everyone
Learn the fundamentals of FIFO in our comprehensive guide. Streamline your processes and improve efficiency. Read the article to master queue management. A queue operates on the principle of FIFO, which stands for "First In, First Out". This means that the first element added to the queue will be the first one to be removed. Imagine a line of people waiting at a bus stop; the person who arrived in people line first gets on the bus first.…
Why Webpages Crash: Common Causes and Simple Solutions
Discover the common causes of webpage crashes and learn effective solutions and prevention tips to keep your site running smoothly. Webpage crashes are a common frustration experienced by internet users, often leaving them bewildered and inconvenienced. These crashes can stem from a variety of causes, ranging from overly complex web designs overwhelming traffic and server overloads to incompatible browser settings and outdated software.…
How to Maximise Your Profits with a One-Day Sale
Running a one-day sale is a powerful strategy to boost your profits quickly and efficiently. By creating a sense of urgency and exclusivity, with single day sales you can attract a larger crowd of eager buyers ready to take advantage of limited-time offers. This approach not only helps in clearing out old stock but also provides an opportunity to introduce new customers to your products or services.…
Revolutionise Your Waiting Experience: How Digital Queue Systems Work
Discover top digital queue system solutions designed to enhance customer management and streamline operations. Waiting in long queues can often be a frustrating experience, but digital queue systems are set to transform this all-too-common inconvenience. These systems offer a modern solution that streamlines the process of queuing by using technology to organise and manage waiting lists more efficiently.…
Understanding Sneaker Bots: A Simple Guide for Everyone
Discover how sneaker bots function and their impact on sneaker purchasing. Get insights and tips to navigate the competitive market. In recent years, sneaker bots have become a hot topic in the world of fashion and technology, especially for those keen on snagging the latest pair of trainers. These digital tools are designed to give users a competitive edge in purchasing limited-edition trainers by automating the buying process.…
Discovering the Importance of Composable Commerce: A Practical Guide
Discover how composable commerce can enhance flexibility and efficiency in your business. Learn the key insights and benefits in our latest article. In recent years, the concept of composable commerce has emerged as a significant shift in the retail landscape, signalling a move away from monolithic systems to more flexible and customised solutions. This approach allows businesses to select and integrate the best components from various vendors, creating a tailor-made e-commerce platform that meets their specific needs.…