WINNER: Best Enterprise Virtual Waiting Room Supplier

Contact Us

We love talking about our invention! If you have a question about Queue-Fair, go ahead and ask. For us it's all about helping people, with the same honesty, fairness and integrity that you'll find in all our solutions.

If you are an existing customer in need of support, call us on +44 333 5432 108 for the fastest possible response time.

Otherwise, the best way to get in contact with us is with this form, which submits a ticket to our 24/7 helpdesk. Your message will be forwarded to the right person from there, and we will aim to respond within one business day.






Send

More ways to connect
+44 (0)333 543 2108
FacebookFacebook
TwitterTwitter
Register for a free trial
LinkedIn LinkedIn

Need Queue-Fair TODAY? It's best to call us right away on +44 333 5432 108 and we'll get you up and running immediately.


Looking for a quote or our pricing? Want to find out more about our pay-as-you-go and flat rate plans? Get a Quote

Want an answer to our technical question, or find out more about how Queue-Fair works? Get the Guide

Want to do a proof of concept or test integration? Free Trial

Want a guided tour of Queue-Fair features with one of our traffic management experts, to discuss your requirements and commercial details? Book Demo

Looking for more information about us and our company? About Us

Looking for information about our commitment to your privacy, and how we do - and do NOT - use data? Privacy Policy

Frequently Asked Questions

You can contact Queue-Fair’s support team for assistance with the Virtual Waiting Room solution through several convenient channels. The quickest way is to email support@queue-fair.com, where a dedicated support representative will respond to your inquiry as soon as possible, typically within a few hours during business days. For urgent issues, you can also reach out via the live chat feature available on the Queue-Fair website, which connects you directly with a support specialist for real-time help.

Additionally, Queue-Fair provides a comprehensive Help Center and Knowledge Base on their website, offering detailed guides, troubleshooting steps, and FAQs that may address your concerns without needing to wait for a response. If you have an account manager or a dedicated technical contact, you may also reach out to them directly for personalized assistance.

For enterprise clients or those requiring 24/7 support, Queue-Fair offers enhanced support packages, including priority response and dedicated phone support. You can inquire about upgrading your support level by contacting the sales team or your account manager.

When contacting the support team, it’s helpful to include relevant details such as your company name, account information, and a clear description of your issue or question. This ensures a faster and more accurate resolution. Whether you’re experiencing technical difficulties, need help with configuration, or have questions about features, Queue-Fair’s support team is committed to providing prompt, effective assistance to ensure your Virtual Waiting Room operates smoothly.

The best way to reach Queue-Fair’s specialists for inquiries about their Virtual Waiting Room services is to use the contact options provided on their official website. You can fill out the online contact form with your details and specific questions, ensuring that your inquiry is directed to the appropriate team member. This method is recommended for both general questions and detailed requests, as it allows you to provide context and receive a tailored response.

Alternatively, you can email their support or sales team directly using the email addresses listed on their website. This is ideal if you prefer to keep a written record of your correspondence or if your inquiry requires attaching documents or technical details. For urgent matters or immediate assistance, Queue-Fair also offers a phone number, allowing you to speak directly with a specialist who can answer your questions in real time.

If you are an existing customer, logging into your Queue-Fair dashboard may provide access to additional support resources, including live chat or ticket submission features. These channels are designed to give current users priority support and faster resolution times.

Queue-Fair’s specialists are knowledgeable about all aspects of their Virtual Waiting Room solution, including technical integration, customization options, pricing, and best practices. Regardless of the method you choose, you can expect a prompt and professional response tailored to your needs. For the most efficient service, be sure to include relevant details about your organization and your specific requirements when making your inquiry.

You can find the contact details to speak directly with a Queue Fair representative regarding the Virtual Waiting Room platform on the official Queue Fair website. Visit the “Contact Us” page, where you will find multiple ways to get in touch, including phone numbers, email addresses, and a web form for direct inquiries. The website typically provides a dedicated support email for technical or platform-related questions, as well as a general information address for broader inquiries. For urgent matters or real-time assistance, Queue Fair may also offer a live chat feature accessible from their website during business hours.

If you prefer to speak with someone immediately, look for the phone number listed on the contact page, which will connect you to their customer support or sales team. For businesses interested in demonstrations, partnership opportunities, or custom solutions, there may be a separate contact route or account manager available. Additionally, Queue Fair’s social media profiles on platforms like LinkedIn or Twitter may provide alternative methods for reaching a representative or staying updated on announcements.

If you are an existing customer, you may also have access to a client portal or a dedicated account manager’s contact information, which is often shared during the onboarding process or in your welcome documentation. For the most accurate and up-to-date contact information, always refer to the official Queue Fair website. This ensures you are communicating with authorized representatives who can best assist you with your Virtual Waiting Room platform needs.

Free training & 24 Hour Helpline

GDPR and WCAG 2.2 Compliant

100% uptime the last 12 months

About Queue-Fair

Invented and originally patented in 2004, Queue-Fair is the original Virtual Waiting Room, providing online queue management for busy websites and apps.

Our Services

Useful Links

Contact Info

24 Hour Support Helpline

0333 5432 108 UK
+44 203 6422 994 Intl

Email

botblocker@blah.com

Address

86-90 Paul Street, London EC2A 4NE

© 2026 TFQPL Log In Your Privacy Terms