WINNER: Best Enterprise Virtual Waiting Room Supplier

Our Pricing

You can use Queue-Fair completely free of charge on our Free Tier. For Unlimited Service, we have a variety of pricing models that suit different use-cases. Our most popular price plan is Usage pricing, a pay-as-you-go model in which Queue-Fair is priced by the number of visitors to your site and how often they are queued. We also offer Flat Rate pricing that is suited to larger sites needing 24 hour protection.Packed with unique features to ensure the success of your event, we offer the most competitive pricing in the industry and pride ourselves on providing the best, fairest service at the most affordable price.  Whether you are a small theatre, a giant online retailer, or a government institution, we have the pricing solution that's right for you.

25 Percent Discount
We also offer a 25% discount on any comparable surge protection quote you may receive - we're never beaten on price!

Curious about our pricing details? We don't display specific numbers on our website. Why? Because we have a range of price plans that suit different use cases, for one-off events, seasonal use, pay as you go use and flat rate. So, determining the most cost-effective plan for you and ensuring the lowest possible price involves a conversation with our friendly team.   Time and again, new clients and clients switching to Queue-Fair from other solutions find our pricing remarkably competitive, telling us we provide a superior offering in every way at often just one tenth the cost of their former provider. If you're interested in the figures, feel free to reach out for a quote with this form – we'll be delighted to hear from you.




Get a Quote
  • 1   Give us the basics
    So that we can get in touch with you.
  • 2   Find out your requirements
    We'll ask you about your peak load demands and how frequently you expect people to queue.
  • 3  Get your no-obligation quote
    Our traffic management experts will find the most cost effective deployment plan for you.
Need Queue-Fair TODAY? It's best to call us right away on +44 333 5432 108 and we'll get you up and running immediately.

Frequently Asked Questions

Queue-Fair’s pricing is determined based on the volume of visitors that pass through your online queue system, tailored specifically to your website’s needs. Pricing typically depends on the number of unique visitors or queue sessions per month, with scalable plans to accommodate small businesses, fast-growing brands, and enterprise-level organisations handling high-traffic events or peak periods. Queue-Fair offers pay-as-you-go, one-off event and flat-rate approaches, allowing flexibility depending on your traffic patterns—whether you need continuous coverage or only during occasional surges.

One reason many organisations choose Queue-Fair quickly is that there is a Free Queue option, so you can protect a site and often get back up and running in around five minutes with a single line of code before moving to a larger plan. That makes it much easier to respond to a sudden traffic problem without waiting for a long procurement cycle or a major infrastructure project.

For larger clients, a base monthly fee may cover a set number of queued visitors, and additional usage is billed according to transparent, pre-agreed rates. This ensures you only pay for what you use, with no hidden costs. Custom enterprise solutions are available for websites with unique requirements, such as extremely high traffic, multiple domains, premium support, or complex integrations, and these are typically priced individually after consultation.

Queue-Fair also includes core features such as real-time visitor management, customizable queue pages, and analytics, while more advanced requirements can be matched to the appropriate plan. To get an accurate quote, simply contact Queue-Fair with your expected visitor numbers and specific needs. The team can then recommend the most cost-effective solution to keep your website fair, orderly, and accessible during busy periods.

Several key factors influence the total cost you will pay for using Queue-Fair’s virtual waiting room service. Primarily, your costs depend on the volume of traffic you expect to manage. This includes both the number of visitors arriving at your site during peak periods and the total number of people who pass through the virtual waiting room. Higher volumes typically result in higher costs, as more resources are required to manage and maintain a seamless queue experience.

Another important factor is the level of customization and branding you require. Standard waiting rooms with basic features are usually more cost-effective, while advanced customizations—such as branded user interfaces, tailored messaging, integration with your existing systems, or specialised business rules—may affect pricing. The duration and frequency of your queue events also play a role. If you need the virtual waiting room for a single, short-term event, pricing may differ from a subscription or ongoing use model. Regular or year-round usage may qualify for volume discounts or tailored pricing plans.

Unlike other providers, where if you want this it's extra, if you want that it's extra, with Queue-Fair additional features do not normally affect the cost - we give you everything. Real-time analytics, detailed reporting, priority queuing, multi-language support, dedicated account management, premium support, formal SLAs, advanced security and bot protection are all included in our standard subscriptions, which are particularly relevant for enterprise organisations.

At the same time, Queue-Fair lowers the barrier to getting started because there is a Free Queue option, and many organisations can deploy it with a single line of code in around five minutes. That means you can often solve an urgent traffic problem immediately and then choose the right long-term package once you understand your real demand profile.

Finally, the chosen commercial model—whether pay-as-you-go, flat-rate, or one-off-event — will influence your overall expenditure. Queue-Fair offers scalable options to suit different needs and budgets, ensuring you only pay for the capacity you require.

Yes, Queue-Fair offers different ways to match pricing to the volume of website traffic you expect. The right option depends on whether you have a low-traffic site that only occasionally needs protection, a fast-growing business with regular peaks, or an enterprise organisation running major launches, onsales, and high-profile campaigns. Lower-cost options are suitable for smaller volumes and simpler requirements, while larger plans are designed for higher traffic.

Some organisations prefer a usage-based or event-led approach, where they pay according to the traffic they actually manage. If your traffic fluctuates, that flexibility can be valuable because it lets you align cost with real usage rather than overcommitting in advance. Others prefer a recurring flat-rate plan that provides ongoing protection and predictable budgeting.

It is also worth noting that Queue-Fair offers a Free Queue, so if you are unsure about your expected traffic, you can often get protected with a single line of code and be live in around five minutes before deciding whether a larger plan is needed. That is especially useful for teams that suddenly find themselves facing more demand than expected and need a fast, low-risk way to restore order.

For enterprise clients, tailored plans can support very high visitor volumes, custom integrations, branded waiting rooms, and the governance or support requirements that larger organisations often need. In short, there are different pricing options depending on your expected traffic, and the best choice is the one that matches both your traffic profile and your operational needs.

Brackets Price brackets for businesses of any size
Tieing shoelace Clear pricing with no hidden setup or installation fees
Tour Pay by PayPal, bank transfer or credit card
Books in a Head Monthly subscription can be cancelled at any time
The highest rated Virtual Waiting Room on G2 and SourceForge
Rated 1st Easiest to Use. We have the perfect 5.0 / 5 star score. Beats the number two supplier in every metric.

Our Happy Clients Say

‘When we opened COVID vaccinations to 16-29 year-olds, we turned to Queue-Fair for help, who quickly set us up with a fully branded Virtual Waiting Room. That afternoon, Queue-Fair fairly queued 450,000 people for us. Queue-Fair meant our system was able to accept bookings at a rate it could handle, without overload. We're very grateful for the exceptional support from Queue-Fair, and we launched with great success. The queue worked perfectly, and helped us to overcome a punctual uncovered technical problem that otherwise would have ruined the campaign. Thank you very very much Queue-Fair for your offering! It’s much appreciated. Queue-Fair saved us!’


EJIE
Alejandro Lara
Website Project Manager EJIE

‘Perfect service that helped us with our busiest time of year. They were a pleasure to deal with, providing flexibility where we needed it and excellent support with fast response times. The service precisely fit our needs.’


Wunschgutschein
André Rahn
CMO Wunschgutschein

‘SUCCESS!!! Yesterday went so smoothly that my client cried. Literally. Such a fantastic experience all around. Incredible support. Incredible product that provided an excellent experience for the end user. My client was thrilled as we watched from the Queue-Fair dashboard as the users rolled in to the virtual waiting room then were passed to the site and successfully made their purchases.’


Heyday Web Media
Chris Shull - Founding Principal
Heyday Web Media

‘We have events which are extremely popular resulting in large numbers of people hitting our website at one time. Queue-Fair helps manage that, solving the problem. We best liked the support during set up and the ease of use. We recommend Queue-Fair because it is an excellent alternative to other queue providers, offering excellent support.’


FR Systems
Mark Hope
Director FR Systems

‘Easy to use, best value for money. Queue-Fair is an easy-to-implement product that provides our customers expecting peak sales with an instant branded online queue. Super service - I can recommend it to everyone.’


EventGoose B.V.
Gijs Haccou - Founder & MD
EventGoose B.V.

‘We solved our extreme overload on website problem with Queue-Fair. We are very happy and we want to stay with them for the future, the service and support is excellent! Very easy, and extremly helpful staff! All went so smooth with implementation! There is nothing to dislike with this company!’


Scandinavian Travel
Marcus B - Head of IT
Scandinavian Travel

‘Very useful tool and excellent technical assistance. I highly value its smooth operation. It is helping us to manage successfully times of high user traffic on our website. We are more productive thanks to its tool since it allows us to dedicate efforts to other tasks, leaving its part well covered.’


MasQueTicket
Fran Cora Campos
Ticketing Manager MasQueTicket

‘Great product, works flawlessly. Easy installation & integration, Excellent reporting, Great communication & support, Value for money and 5 star experience. We're thrilled to say that our ticket sale went smooth! We were sold out on day one with the help of Queue-Fair's virtual waiting room solution, without a single glitch or customer complaint. Queue-Fair is wonderful, and we are very grateful for all the support from the Queue-Fair team - it was perfect. We are a happy Queue-Fair customer!’


Dodentocht 100k
Gerd Z - Dodentocht IT
Dodentocht 100k

‘An excellent solution to handle situations of high traffic. The solution is easy to install. The back office panel has many options to customize everything and give you every option you could need. I had a good experience installing, setting, customizing and monitoring the queue, and every time I need to handle a large amount of trafic on my site I know I can use this solution.’


Melissatani Beauty
Valeria C - Administrative Manager
Melissatani Beauty

‘Superb product backed by outstanding customer service. Queue-Fair has been the perfect solution for handling spikes in demand for tickets through our website. Queue-Fair handles spikes in web traffic, helps avoid server overload, and allows our customers to easily see that they are being queued fairly. Our customers can monitor queue progress in real time. Queue-Fair's product and service exceeded our expectations.’


Rock The Joint
Robin W - Organiser
Rock The Joint

‘Just what we needed! Feedback was really good and Queue-Fair worked how we needed it to. If you've got thousands of people hitting refresh on a large ticket onsale you need a safety net! The costs of having Queue-Fair compared with the costs of database issues or dealing with angry customers means it is a no brainer. We're really happy with it!’


House of Code
Jonathan Noone
Projects Director House of Code

‘Amazing & Easy Product! Queue-Fair is really beautiful. So easy to set the parameters in real-time, and it's so easy to integrate too. The support is reactive and friendly. I got set up with a Virtual Waiting Room in 15 minutes including settings! So I protect my infrastructure from all these traffic peaks with Queue-Fair.’


Aviquali
Florian Villot
CTO Aviquali
 

How we work out pricing

The price we charge for Queue-Fair is determined by the amount of traffic hitting the Queue-Fair platform and how often people are queued. To prepare a quote for you it is helpful for us to know the number of website visitors you get, both normally and in peak, how many queues you wish to implement, and the features you plan to use. Queue-Fair subscriptions typically run on a rolling three month basis, requiring no heavy commitment on your part.

Nested Boxes

Work out your pricing without the heavy lifting

Experience a Queue-Fair Virtual Waiting Room now.

Entertaining Live Demo

Free training & 24 Hour Helpline

GDPR and WCAG 2.2 Compliant

100% uptime the last 12 months

About Queue-Fair

Invented and originally patented in 2004, Queue-Fair is the original Virtual Waiting Room, providing online queue management for busy websites and apps.

Our Services

Useful Links

Contact Info

24 Hour Support Helpline

0333 5432 108 UK
+44 203 6422 994 Intl

Email

botblocker@blah.com

Address

86-90 Paul Street, London EC2A 4NE

© 2026 TFQPL Log In Your Privacy Terms