Meet visitor expectations of fairness with a FIFO (First-In First-Out queue)

What is a First In First Out (FIFO) queue?

A FIFO queue ensures that items are processed in the exact order they are received. Imagine it as a line at a coffee shop, where the first customer to arrive is the first one to be served. This principle is essential for maintaining fairness and order in various systems, including our virtual waiting rooms.

In queuing theory, this operational rule is termed as queuing discipline. Alongside FIFO queues, other queuing disciplines include last-in-first-out, prioritized, and serve-in-random-order. Queue-Fair's online queues in their virtual waiting room adhere to the first-in, first-out queuing discipline.

Queue-Fair's virtual waiting room solution provides online queues that adhere to this first-come, first-served queuing discipline.

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The Mechanism Behind Queue-Fair's First-In, First-Out Operation

Queue-Fair's online queuing system operates on the first-in, first-out (FIFO) principle, similar to how people line up outside a crowded store. When your website or app reaches its capacity, Queue-Fair places visitors in a virtual waiting room, assigning each a queue position based on their arrival time.

This centralized system provides an overview of incoming traffic, unlike content delivery network (CDN) prioritization tools. By using a users-per-minute inflow setting for turning on the queue, and a users-per-minute outflow setting for sending people from the front through to your protected site or app, Queue-Fair ensures that visitors are allowed back onto your site in a fair and orderly manner, maintaining optimal performance and customer satisfaction.

Unlike low quality offerings from other providers, which take several minutes of above-spec traffic to start showing queue pages, Queue-Fair will start showing queue pages the moment the inflow threshold is reached, and stop showing queue pages as soon as the queue is empty. This smooths your peaks into troughs, allowing you to make the most of the service capacity you already have without worrying about overload due to natural peaks and troughs across the day.

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Our Happy Clients Say

‘A five-star Queue-Fair Review! The team is extremely professional and kind, very punctual and on point to customer needs. Honestly, we get along well in every aspect. Queue-Fair is an essential tool for managing events with many attendees.’

Davide S - Account Manager

MTicket

‘When we opened COVID vaccinations to 16-29 year-olds, we turned to Queue-Fair for help, who quickly set us up with a fully branded Virtual Waiting Room. That afternoon, Queue-Fair fairly queued 450,000 people for us. Queue-Fair meant our system was able to accept bookings at a rate it could handle, without overload. We're very grateful for the exceptional support from Queue-Fair, and we launched with great success. The queue worked perfectly, and helped us to overcome a punctual uncovered technical problem that otherwise would have ruined the campaign. Thank you very very much Queue-Fair for your offering! It’s much appreciated. Queue-Fair saved us!’

Alejandro Lara

Website Project Manager EJIE

‘The people at Queue-Fair went above and beyond to help us implement their queuing system within one day. With over 25,000 people in the queue, they helped us manage traffic during our high peaks. Queue-Fair does what it is meant to do; queue people at a competitive price. We are happy with the Queue-Fair system and will keep using it during future events.’

Raoul Van Workom

PrioTicket

‘Great tool saved our shop. Customer service is very good. Queue-Fair solves server saturation for us on busy ticket onsales. The setup was easy and I liked the efficiency of the tool.’

Mickaël Dion - Directeur Général

Dark Smile Productions

‘Wonderful!!! Queue-Fair worked very well and the support is very good. Queue-Fair solved the problem of access of many people to the project, and avoided crashes of my server. We plan to continue to use Queue-Fair on future projects. Thank you Queue-Fair!!!’

Jose D - Administrator

Azhor

‘No nonsense, cost effective queuing system that works. Queue-Fair has helped us both with specific product launches and day-to-day traffic peaks. It's working seamlessly for us - when we take a trial of any technology, we look to make sure a) that it works and b) is cost effective, and Queue-Fair is both, and I'm very happy to continue using the excellent service. We looked at several options but Queue-Fair was the clear winner in terms of price, and it's flawless.’

Sukh Singh

Managing Director Kids Wholesale Clothing

‘After a rush of people all trying to buy tickets at the same time for one of our popular theatre shows, Queue-Fair stepped in with a fully branded Virtual Waiting Room to protect our servers. I'm very happy to have found them. I like it very much, the whole concept and the flexibility. Thank you, Queue-Fair!’

Planet Art Theatre

‘Superb product backed by outstanding customer service. Queue-Fair has been the perfect solution for handling spikes in demand for tickets through our website. Queue-Fair handles spikes in web traffic, helps avoid server overload, and allows our customers to easily see that they are being queued fairly. Our customers can monitor queue progress in real time. Queue-Fair's product and service exceeded our expectations.’

Robin W - Organiser

Rock The Joint

‘A Perfect Queueing Service. We were so grateful to discover Queue-Fair! Flexible pricing options work well for us. The service we used to use - it was just getting more and more expensive and didn't seem to accommodate a small company like ours. On top of that, the customer service is fantastic! Finally, the software is great to use. To anyone who has such a need, I wouldn't hesitate to recommend using a queueing service, and specifically Queue-Fair. Everything worked perfectly!’

Mike S - Event Organiser

CookieCon

‘An excellent solution to handle situations of high traffic. The solution is easy to install. The back office panel has many options to customize everything and give you every option you could need. I had a good experience installing, setting, customizing and monitoring the queue, and every time I need to handle a large amount of trafic on my site I know I can use this solution.’

Valeria C - Administrative Manager

Melissatani Beauty

‘Very useful tool and excellent technical assistance. I highly value its smooth operation. It is helping us to manage successfully times of high user traffic on our website. We are more productive thanks to its tool since it allows us to dedicate efforts to other tasks, leaving its part well covered.’

Fran Cora Campos

Ticketing Manager MasQueTicket

‘We run an online booking site for athletic events. We needed a solution that would help us cope with the load of lots of people trying to be the first to book. Queue-Fair's PreSale page held the load away from our servers before the bookings opened, and then placed people fairly into an online queue, feeding the visitors back to our site at the rate we chose. The solution and support is excellent, perfect for our needs and at an affordable cost too. We're delighted with the system and it's full of useful features, like the capability for people in the queue to switch devices without losing their place. Our visitors even tell us this is a good idea to control the traffic to our site. Having started with a specific event, we are now happily protecting our whole site with Queue-Fair.’