WINNER: Global Website Queuing Service of the Year 2022/2023
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Ticketing Onsales

Selling a sell-out event has its own set of challenges, and the problems with web traffic peaks often start before the tickets even go on sale. If fans know what time the ticket onsale starts, they'll come to your site early and hit Refresh, Refresh, Refresh to be the first to grab the good seats before they sell out.


Just a few hundred people doing that can generate tens of thousands of requests per minute and take down your webserver or eCommerce system - but not with Queue-Fair. Scalpers and bots can also take advantage of unprotected systems, buying more tickets than you consider fair use and damaging fan trust.

Hundreds of leading organisations trust
our queue solutions

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Sell out your event in one day safely and securely

Find Out How

Queue-Fair helps you sell all the seats in one day

Our PreSale page holds visitors before your tickets go on sale, so no more Refresh Refresh Refresh on your pages. The PreSale page also removes advantage for scalpers and bots. When the queue opens at the allotted time, everyone has an equal chance of being near the front of the queue - and then it's first-come, first-served for everyone who arrives after.

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The highest rated Virtual Waiting Room on G2
G2 is the world's most visited SaaS review website

Our Happy Clients Say

‘Queue-Fair is a Lifesaver! It was fast and simple to start working with them. Sooo fast and simple - 2 steps 1 day! Massive presale events used to make our site collapse, now people get into a virtual line - very efficient. I recommend Queue-Fair to others, without doubt!’


TicketShow
Gisella Galati
President & Cofounder TicketShow

‘Superb! User friendly, easy to set up and get going - and superb business communication! Queue-Fair works great when things heat up, and helps reduce the load of the ticketing website. By building Queue-Fair with ease of use in mind, it enabled the support team to use it - no devs required!’


Nortic
Joel Eliasson
Head of Customer Success Nortic

‘Queue-Fair is a solid platform with great customer service. Their robust and fair queueing system took away a lot of the stress of running a flash sale. There's nothing to dislike! Give it a go, you won't be disappointed.’


Quicket
Michael Kennedy
Director Quicket

‘Just what we needed! Feedback was really good and Queue-Fair worked how we needed it to. If you've got thousands of people hitting refresh on a large ticket onsale you need a safety net! The costs of having Queue-Fair compared with the costs of database issues or dealing with angry customers means it is a no brainer. We're really happy with it!’


House of Code
Jonathan Noone
Projects Director House of Code

‘Brilliant! We are very happy and satisified with Queue-Fair, it is wonderful to have this level of support. The service is working perfectly - we sold thousands of tickets in no time at all, and Queue-Fair helped us manage traffic during high peaks! We are recommending Queue-Fair to our service partners too. I am really happy!’


Clappit
Lodovico Benvenuto
Founder Clappit

‘Queue-Fair was just what we needed to manage traffic and the support service is great!. The system has worked very well! We looked for several companies and without a doubt we have found the best! Thank you very much, Queue-Fair!’


Rezolve
Hernán Bonavota
Software Developer Rezolve

‘Demand for our Totally Roarsome event was off the charts! I'm really pleased I reached out to Queue-Fair. You've been incredibly helpful. Above and beyond the call of duty. They got it all set up so quickly - a fully branded virtual waiting room in just a day, and the queue worked perfectly. Our booking system would have been completely overwhelmed without Queue-Fair. We had over 16,000 people in the queue. Can't believe the queue cost us less than £150! Thanks so much!’


Totally Tickets
Mark Walsh
Totally Tickets
 
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A better fan experience with Queue-Fair

The Queue-Fair experience is transparent for the fans, who can see it's fair with Queue-Fair's unique synchronized People Ahead counter that shows them all their place in line and ticks down one queue position at a time as fans are passed from the front of the queue to your site. This means fans can always see both that the queue is moving, and also that it's moving fairly when they compare notes - which they will. Unlike queues from other providers, Queue-Fair queues only ever move forward, not backwards - and that's guaranteed. No-one ever forms the perception that they've lost their place in a Queue-Fair queue - just one of the many reasons why Queue-Fair is the highest rated Virtual Waiting Room provider on G2.

You can choose whether to protect your whole site, specific event pages, or the transaction bottlenecks within your ticketing purchase flow. With Dynamic Queue Pages, only from Queue-Fair, you can dynamically show event-specific or visitor-specific content to each visitor even if they are all in the same queue. Why not add a video of the artist or fan chat button to keep your fans entertained while they wait? With complete control of the HTML of your queue pages, you can fulfil the vision of your imagination.

Why accuracy matters for ticket onsales

Our Queue AI is the most accurate in the business, giving you the exact number of visitors to your site that you want each and every minute. It's this accuracy that means the load on your payment and inventory systems is rock steady - meaning you can serve fans faster, and they will queue for less time. Our live reporting tools and instant-response settings mean that you can monitor and control the traffic to your site in real time too.

When you're down to the last few tickets, you can slow the queue right down to ensure you don't oversell and under-deliver. If you're waiting for that last ticket to clear from an abandoning basket, our unique Admit One button means the fan at the front of the line can snap it up when you are ready - and it's all automatable with our handy API too.

Selling out in one day means event organisers and artists have the security of knowing that the ticket revenue for each show has been fully gathered. That means they - and you - don't have to worry about the success or failure of staged ticket releases as they spend to prepare each show.

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How a Queue-Fair Virtual Waiting Room helps your ticket onsale

Using Queue-Fair for your ticketing site or mobile app benefits:

  • Artists and promoters, who can sell out an event in one day
  • The fans who can see the process is fair, equitable and transparent
  • Prevents touts and bots from buying tickets while genuine fan demand remains strong
  • Use a Direct Link or Network-Edge Adapter to ensure visitors are queued before they even reach your site
  • Full control of the HTML of your Queue Pages and included asset CDN hosting mean you can completely brand and customise the fan experience for each artist or event

Want top tips from our ticketing onsale experts?

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About Queue-Fair

Invented and patented in 2004, Queue-Fair is the original Virtual Waiting Room, providing online queue management for busy websites and apps.

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Phone

+44 (0)333 5432 108

Email

botblocker@blah.com

Address

86-90 Paul Street, London EC2A 4NE

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