How do virtual waiting rooms work?
A deep dive into how virtual waiting rooms and queue management systems work to prevent system overloads and crashes; Know from Queue Fair Experts.
Our patented fair process queues people as they reach pages or app screens you wish to protect, either on a timed schedule, or automatically if your site or app gets busy unexpectedly. If you need to queue people before they reach your servers we can do that too - use our Network-Edge or Direct Link integration methods. When your site is not busy, people don't see a queue page - just your site as they normally see.
Our Virtual Waiting Room works brilliantly on all screen formats. Want a notification sent to your users when they reach the front of the queue? No problem! Want callers to your phone line to have their place saved online? We can even do that too.
Your visitors have the comfort of knowing their place in the queue has been saved no matter what device they are using, and even if they switch devices while in the Virtual Waiting Room. If the wait is going to be long why not tell them to relax, have a cup of tea and come back when they are ready to be served; no-one loses their place in a Queue-Fair queue.