Virtual Waiting Rooms and Queuing Systems

Virtual Waiting Rooms and Virtual Queue Management Systems Compared

In our industry, there are several phrases bandied about that are often mistaken for each other. They appear to be interchangeable without a hard and fast ruling for any of the terms or their combinations.

Virtual waiting rooms can appear both online and in real-life situations. The same goes for virtual or online queue management systems.

I’m sure, even at this early point in the discussion, you can see the problem. If you type a search for the best queue management system, you’ll be abundant with various software services delivering quite different products and end-results. In this article, we’re going to try and lay some of that confusion to rest, so customers queuing for an end product or those looking to implement either sort of virtual waiting room software can find the information they need, faster and more efficiently.

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