‘When we opened COVID vaccinations to 16-29 year-olds, we turned to Queue-Fair for help, who quickly set us up with a fully branded Virtual Waiting Room. That afternoon, Queue-Fair fairly queued 450,000 people for us. Queue-Fair meant our system was able to accept bookings at a rate it could handle, without overload. We're very grateful for the exceptional support from Queue-Fair, and we launched with great success. The queue worked perfectly, and helped us to overcome a punctual uncovered technical problem that otherwise would have ruined the campaign. Thank you very very much Queue-Fair for your offering! It’s much appreciated. Queue-Fair saved us!’
Alejandro Lara
Website Project Manager
EJIE
‘Efficient and Reliable Queue Management System. What stands out the most about Queue-Fair is its ease of use and seamless integration into our existing platform. It helped us manage large-scale traffic spikes without causing downtime or disruptions, ensuring a smooth user experience. The real-time data and customer support are also exceptional, providing us with the tools to keep everything running smoothly during high-demand events. Queue-Fair helps us manage sudden surges in website traffic effectively. By implementing the virtual waiting room, we are able to ensure that no users experience downtime or delays, even during high-demand events.’
‘The communication was really smooth and everything worked well. The campaign was a success - we were in the green zone with our server all the time! It all worked, both technical and customer-side, and we got positive feedback. We recommend you contact Queue-Fair! I'm pleased we found the solution to our problems.’
‘The people at Queue-Fair went above and beyond to help us implement their queuing system within one day. With over 25,000 people in the queue, they helped us manage traffic during our high peaks. Queue-Fair does what it is meant to do; queue people at a competitive price. We are happy with the Queue-Fair system and will keep using it during future events.’
‘Just what we needed! Feedback was really good and Queue-Fair worked how we needed it to. If you've got thousands of people hitting refresh on a large ticket onsale you need a safety net! The costs of having Queue-Fair compared with the costs of database issues or dealing with angry customers means it is a no brainer. We're really happy with it!’
‘Reduced the stress of our online store launch day! We launched a brand new website on the same day that we opened for orders this year. Launch day provides a huge rush of customers to our website and having Queue-Fair in place helped us to feel at ease throughout this experience. We received zero emails from customers about the queue (which we attribute as a sign that it was all working well). The queue was easy to integrate into our website. Our experience with the Queue-Fair team was smooth and professional, and best of all our customers had a great experience! We appreciated the peace of mind that having Queue-Fair provided.’
‘Brilliant! We are very happy and satisified with Queue-Fair, it is wonderful to have this level of support. The service is working perfectly - we sold thousands of tickets in no time at all, and Queue-Fair helped us manage traffic during high peaks! We are recommending Queue-Fair to our service partners too. I am really happy!’
‘Great Service & Support. Super quick installation and exceptional value for money, compared to competitors. Everything went well. No crash on our website during a special launch. Thank you Queue-Fair for the great service you provided to our company. We surely recommend the Queue-Fair service to other people!’
Elisa Bobbio - ECommerce Specialist
‘An excellent solution to handle situations of high traffic. The solution is easy to install. The back office panel has many options to customize everything and give you every option you could need. I had a good experience installing, setting, customizing and monitoring the queue, and every time I need to handle a large amount of trafic on my site I know I can use this solution.’
Valeria C - Administrative Manager
‘Aside from the system itself, which works very well, what makes Queue-Fair stand out from the others is the people behind it. They were there to answer all of my questions, to help me with my implementation and even when I was ready to go into production, they were still there! I can rest easy knowing that peak demand will no longer cause problems on my system. Everything is Perfect!’
‘No nonsense, cost effective queuing system that works. Queue-Fair has helped us both with specific product launches and day-to-day traffic peaks. It's working seamlessly for us - when we take a trial of any technology, we look to make sure a) that it works and b) is cost effective, and Queue-Fair is both, and I'm very happy to continue using the excellent service. We looked at several options but Queue-Fair was the clear winner in terms of price, and it's flawless.’
‘Extremely great product for traffic control. We needed a smooth user experience on the first days of the launch, which was only achievable by adding Queue-Fair. We liked how easy Queue Fair was to set up in several languages. Code customization possibilities were great, and we aligned the waiting room to our design system. Support was extremely helpful along the way, too. Highly recommended. Queue-Fair did its job great.’
