How do virtual waiting rooms work?
A deep dive into how virtual waiting rooms and queue management systems work to prevent system overloads and crashes; Know from Queue Fair Experts.
Do you struggle to handle high volumes of traffic during peak traffic periods on your website without risking website crashes or blank pages for your visitors? A virtual queue is the solution. We offer the most accurate, secure and fair online waiting room and customer experience on the market. Our patented solution queues your visitors in a fair, first come, first served order virtual queue, allowing you to handle peak traffic times and control traffic while maintaining complete control of its responsiveness. Plus, our system informs fans and visitors of their estimated wait time and progress through the queue, providing transparency, hope, reassurance and a stress-free customer experience.
With Queue-Fair's superior accuracy, you can handle more visitors per minute than any other provider, leading to shorter estimated wait times and waiting times, easier access to appointments and services for your community, helps improve customer satisfaction and increased sales. Our virtual queue software service passes the exact number of visitors you need every minute with their own estimated wait times, so you can focus on growing your business with our award-winning virtual waiting rooms.
Our patented virtual queue software as a solution service works flawlessly to simplify your life. Each Virtual Queue has a capacity threshold for active users that you specify. When traffic on your website exceeds that threshold, our virtual queue software kicks in automatically. Surplus fans or visitors are then fairly queued and returned to your site in a first come, first served order, while the Virtual Queue keeps track of their progress. This helps to maintain website access and responsiveness and avoid website crashes during peak traffic periods simply by redirecting website visitors. Better still, you'll provide them with the transparency and fairness they deserve. It's that simple. Try Queue-Fair's Virtual Queue today and take control of your app and website traffic.
‘A five-star Queue-Fair Review! The team is extremely professional and kind, very punctual and on point to customer needs. Honestly, we get along well in every aspect. Queue-Fair is an essential tool for managing events with many attendees.’
‘Love the service, Support is top notch from start of the event till the end. Our event was completed flawlessly thanks to Queue-Fair, and everything worked beyond good 👍 We are delighted that we chose the Queue-Fair service. Queue-Fair meant we could sell online tickets for show without taking a hit on infrastructure and going down. There is nothing to dislike - service is overall awesome.’
‘An Excellent Solution for High Traffic Management! The team is highly professional and attentive to customer needs. The platform is easy to integrate. Queue-Fair helps us manage unexpected spikes, ensuring our website stays functional during peak demand.’
‘It just works! That was the easiest launch we've had this year by some way. We sold out of our four main products and made 20% more than projected. The queue system enabled people to feel they had more time to shop so they added other items to their basket. Watching our launch in real time has given us a major insight into our future product launches too.’
‘We solved our extreme overload on website problem with Queue-Fair. We are very happy and we want to stay with them for the future, the service and support is excellent! Very easy, and extremly helpful staff! All went so smooth with implementation! There is nothing to dislike with this company!’
‘Queue-Fair is a Lifesaver! It was fast and simple to start working with them. Sooo fast and simple - 2 steps 1 day! Massive presale events used to make our site collapse, now people get into a virtual line - very efficient. I recommend Queue-Fair to others, without doubt!’
‘After a rush of people all trying to buy tickets at the same time for one of our popular theatre shows, Queue-Fair stepped in with a fully branded Virtual Waiting Room to protect our servers. I'm very happy to have found them. I like it very much, the whole concept and the flexibility. Thank you, Queue-Fair!’
‘Takes all the stress out of high demand event launches. Very easy to configure and set up with a very attentive support team. Apart from no stress we actually sold out quicker. It does exactly what it says on the tin. The solution worked perfectly.’
‘The perfect solution for the release of our limited edition figurine! Queue-Fair is very easy to implement and we were well supported and guided in setting up the parameters. The real-time reporting is great and allows us adjust our parameters during the event without crashing our server. We are very satisfied and plan to use Queue-Fair for our future releases.’
‘Everything worked perfectly! I'll use it each time we get a traffic spike to not lose any visitors. Queue-Fair is the cheapest solution on the market. Literally few min to install. Great support and really good reactivity. Easy to edit pages. Best bang for your bucks you can get to handle your critical event, I was able to handle more than 10,000 visitors traffic spike from TV show flawlessly.’
‘Great service with great team! Easy boarding, efficient to cope with peak loads! High availability of the service!’
‘Perfect service that helped us with our busiest time of year. They were a pleasure to deal with, providing flexibility where we needed it and excellent support with fast response times. The service precisely fit our needs.’
Websites, apps and web services are provisioned with a specific capacity threshold in mind, but when the number of simultaneous users exceeds the capacity threshold, pages become slow or fail to serve at all. All webservers have limits on the number of website visitors they can handle, server scaling and auto-scaling is often technically too challenging, expensive and cannot respond quickly enough to handle sudden spikes in active users, or is not needed to stay online all year round.
That's where our virtual queues come in. By queuing excess website visitors and passing them back to your site in a steady, first come, first served order, our virtual queue helps maintain website responsiveness and avoid crashes during high demand situations. Try Queue-Fair today and see the difference for yourself.
Look no further than Queue-Fair's virtual queue software. Our solution is the most secure and accurate on the market, allowing you to maintain optimal transaction rates without the risk of website crashes, slow page load wait times, or frustrated fans and visitors.
Our system provides a fair access solution for everyone to access popular events or products by implementing a virtual queue that assigns a randomised queue number to users who are scheduled to arrive before the sale begins (arriving early visitors), so everyone has an equal chance of being at the front of the queue. This ensures that scalpers and touts can't gain an advantage by arriving early, and that your genuine fans are given the equal chance access they expect to buy tickets to your event or purchase product when the sale begins. Once the queue has opened, it's fair first in first out order for everyone who then arrives.
Even during unexpected traffic spikes, our virtual queue helps you manage traffic inflow and avoid downtime costs of losing visitors. Queue-Fair is also the only Virtual Queue solution that smooths momentary peaks into troughs for optimum performance when you are close to your max capacity. By identifying high-traffic hotspots in your traffic flow patterns, you benefit from informed decisions about server scaling without losing your revenue from visitors or incurring unnecessary downtime costs yourself.
Don't let website crashes or slow page load times tarnish your reputation. With Queue-Fair's virtual queue, your visitors will be able to see that their requests are being handled swiftly and fairly by our waiting rooms, with their own estimated wait time and with unrivalled responsiveness of your websites and apps. Our secure signature for all visitors arriving from the virtual line ensures that customers can only purchase once per queue position, and that malicious bots are denied access with virtual care for real people.
Best of all, you can get started for free with unlimited capacity. Let Queue-Fair help you sell more effectively and provide a better customer experience for your visitors today.
When managing peak traffic during ticket sales or high-demand events, having a virtual queue process is crucial to provide your customers with a smooth and fair customer experience, for your customers, especially when the sale begins. Rather than seeing blank pages or experiencing slow loading times, visitors will be queued fairly and orderly, allowing them to wait patiently for their turn to access your site in the virtual line, with their own estimated wait time and without the dreaded refresh-refresh-refresh that kills your servers. They can stay online or go away from the queue and come back - everyone's place is saved in our first in first out virtual queues.
Queue-Fair's virtual queue is not only an effective solution, but also highly secure for all high demand situations. With a unique and unsharable signature for each visitor, we can ensure that malicious bots or scalpers cannot bypass the queue and buy tickets multiple times, leaving more room for genuine fans. Additionally, we can only allow one purchase per customer by deleting queue positions after each completed order, so fans must queue up again if they want to purchase more tickets.
Our Join Token system also ensures that each customer only receives access to one queue position per person in the ticket virtual queue, regardless of how many browsers or devices they use, giving you control over everyone having a fair chance to access your event. With advanced filters to prevent bots and malicious users, Queue-Fair's virtual queue is the most secure and effective solution for handling high traffic during ticket sales and other high demand situations.
Products Going On Sale
Handle every sale confidently, gracefully and with ease, no matter how many people come to buy.
Marketing Campaigns
Protect your site and app from expected downtime and unexpected spikes and peaks - control traffic from marketing drives and control traffic from influencer tweets.
Black Friday & Red Letter Days
Holiday sales and time-limited offers can place unique stresses on your system. Visitors who arrive that have been queued buy 20% more.
Offers and Promotions
A special offer that goes viral can result in a flood of visitors. People who have been queued buy more - 20% more according to our customers.
Handling Social Media Spikes
An unexpected influencer tweet can wreak havoc with your servers. Protect the vital first impression of your brand with Queue-Fair.
Registrations & Sign-Ups
You may only take registrations once a year - why stress out your tech and admin staff, when Queue-Fair lets you control the speed.
24 Hour Shielding
Queue-Fair's virtual queue provides 24-hour shielding for your website, app or web service. This means that it can handle both expected and unexpected traffic levels, as well as serve and protect websites and services against malicious bots, all day, every day.
The system continuously monitors the traffic trying to access to your site. It automatically activates the virtual queue the moment the peak traffic exceeds the capacity threshold, ensuring that your visitors won't experience long wait times or server errors. Additionally, our system turns on the moment you need it, rather than waiting for several minutes of high traffic. This means that your visitors remain unaffected affected by sudden spikes or unexpected spikes in traffic and will always have a smooth and fair customer experience when accessing your site.
Focused Fair Defence
With Queue-Fair, you can add a virtual queue waiting room to protect access to your entire site or just to specific pages, such as your product, event, checkout or payment pages, to manage traffic flow and ensure a smooth customer experience. This prevents bottlenecks and ensures that visitors to the rest of your site are not disrupted by heavy traffic, especially during peak times or your most popular events. They can access pages that are not busy without seeing a Queue Page. Using Queue-Fair's focused fair defence, you can ensure that your site stays up and running, even during unexpected traffic spikes in your peak traffic periods - all with a single line of code!
Safety when you need it
Got a ticket sale or online event that's opening at a particular time? Expect heavy traffic at launch time! Queue-Fair provides a pre-sale page to hold visitors away from your site until the sale starts, ensuring that visitors aren't stuck refreshing their browser in anticipation of access to the Add to Basket button. Once the event opens, visitors are queued fairly and sent to your site in a perfectly steady access stream at a speed you control. This ensures that your visitors have a smoother and fairer experience when purchasing tickets or accessing your site during the peak traffic times and periods.
Get your insights while they're hot! < Swipe >
Invented and patented in 2004, Queue-Fair is the original Virtual Waiting Room, providing online queue management for busy websites and apps.
2024 The Fair Queue People Ltd. - All Rights Reserved.
Part of the Orderly family of queue solutions - OrderlyQ - OrderlyStats - WeQ4U